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Wednesday, March 23, 2016

Satisfaction


 I am not going to say satisfaction most important than other factors or much more considered in medical professionals work being neglect other parameters.  Actually; talking about satisfaction as water surface of whole ocean, it means result of other people and workers start to appear and provide our customer ( patient ) with awaited services and play different role in their health regardless kind of complaints, conditions or demands that of course leading to satisfaction. Many articles and studies tell that satisfaction of medical services is more than necessary whether privately or publicly providers involved. as a fact; there is no link between how many services had been offered. Being touched the patient need and their status, you almost get the main target you are always looking for as a medical provider. 

Satisfaction is optional to politicians and owns different dimensions . From patient prospect ; I do not care with what system you use, only I care about my health and what difference I have got from your services but the opposite for politicians; work system number comes number one because they need to show country brilliant as possible. May be someone would ask, is that bad?, absolutely not. But any system should be more near and localized around people needs and demands otherwise, it was built to serve desert creatures. There are many sorts of satisfaction score grades and levels describing  the process of improvement but here we do highlighting on physiological or somatic and psychological one.

Satisfaction is core part of quality domain and defined outcome measures different sorts of medical services supply. the high score you get in your system, the more patients would be attract to deal directly with your system and the opposite is true.

Psychological satisfaction; some author called lips satisfaction because you get nice soft look but actually without any benefits in real. Many systems provide patient with the same kind of satisfactions and that very good for the beginning and reflect on the provider reputation as well but exceed the normal limits to focusing on the spiritual happiness and neglect the real improvement that make the system on fire practically, that destruct the whole system from the base and make them like who used to drink distilled water. Never get water minerals although they doing the same action. People pay a lot of money for their medicines and indeed got smiles rather than good medical service, and easily you can find my talk in many example worldwide, with people have years in contact with healthcare systems in their countries but with modest improvement. I prefer you make patient feels satisfied from your hard work trying to serve illness and give them good helping let them be capable of coverage the health weakness. In that time you will see how much they are happy and feel thankful for you and your work.

Somatic satisfaction; it simple and clear to describe, when i do not feel better than before with medical system which have been funding for years from my salary, there is something wrong with that system for sure. I am in the same distance from all systems but just would like to explain clearly that in simple way. Now many systems put digital barriers in front of people in order to supply accurate sufficient service in form of applications, monitoring, assessement for each applied steps scientifically and practically with admitting there are many services got more easier to reach and enjoyable but there is one question stills stand ? that kind of systems working pattern are capable of  some current permanent setbacks such as long waiting times, mis-diagnoses, high fees and high medical budget, ...etc. Somatic satisfaction carries corrective role and serve our job to build more professional system provide people with high quality values and services. I wish you all happiness and health. J


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